m/f/d | Full or part-time | Reception
Receptionist
Payment according to collective agreement with willingness to overpay depending on experience and qualifications.
Areas of responsibility
- Guest reception & support
- Check-in and check-out
incl. preparation of the room card & invoicing - Guided tours & reservations
- Guest correspondence by e-mail and telephone
- Fulfilment of individual guest requests
- Advice on and reservation of leisure activities (massages etc.) & external services (taxi etc.)
- Maintaining customer data & preparing offers
- Preparatory accounting work
(invoice control etc.) - Daily creation of morning post & menu cards
- Feedback & complaint management
- Shared responsibility for tidiness & cleanliness of the entire lobby
- Induction and training of new employees
Prerequisites
- Good knowledge of written and spoken German
- First professional experience in a comparable position
- Guest- and service-orientated thinking and acting
- Completed vocational training or high school diploma
- Organisational talent
- Sense for precise work
- Ability to communicate and work in a team
- Enjoy contact with people & high service orientation
- Good absorption and memory skills
Application
Do you have what it takes? Then become part of our team and send your application with photo to Mrs Isabella Erlebach. We look forward to getting to know you.